I WOULD LIKE TO SUBSCRIBE TO OTHER ITEMS
At this time, we are only offering a stamp subscription. We plan on adding a Travel Notebook only subscription and, starting January 2022, a Travel Notebook Kit subscription. Stay tuned.
HOW LONG ARE THE SUBSCRIPTION COMMITMENTS?
When you sign up for a subscription, you commit to 3 months. After 3 months you can pause, cancel or skip your delivery.
I WANT TO CANCEL BEFORE THE 3 MONTHS
If you cancel before the 3 month time frame, you will be charged a $15 cancellation fee. Please email email@example.com for a manual cancellation before the 3 month time commitment is completed. After the 3 months, there is no fee to cancel, skip or pause and you can manage this in your customer portal.
AFTER THE 3 MONTHS, HOW DO I CANCEL, SKIP OR PAUSE?
Log in to your customer portal, click on your account information and view your subscription. This is the account you created when you checked out. If you cannot remember your login details, click on Forgot and it will prompt you to reset. We do not have access to your account for security reasons. You will have the option to cancel, skip or pause after your initial 3 month sign up.
CAN I CHECK OUT WITH MULTIPLE ITEMS IN MY CART?
Yes, you can check out with multiple items. If you choose a current stamp to be sent to you to start your subscription, you will be charged for the shipping of that stamp, plus the difference of shipping the items along with it. The system defaults to USPS First Class package service. US and International customers can can upgrade to priority in checkout, if desired.
HOW WILL MY SUBSCRIPTION BE SHIPPED?
Your order will ship within 2 days of the first of each month (barring holidays and Sundays) via USPS First Class package service. When starting your subscription, it will give you the monthly shipping cost. Generally, for US customers it is $3.50. International rates vary. See checkout for details.
HOW ARE YOUR SHIPPING RATES CALCULATED?
The app integration we use is connected to our shipping partner sites in order to give you the most accurate and cost effective shipping method possible.
IS THERE SOMETHING WE DID NOT ANSWER?
Email us at: firstname.lastname@example.org